Privacy Policy

1. Introduction

Bibinii Farms Company Ltd ("Bibinii Farms," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, app, or services.

2. Information We Collect

• Contact details (name, phone, email, address)
• Payment details (mobile money, bank transfer info)
• Order and delivery history
• Farmer supply records (crate counts, quality grading)
• Device & usage data (cookies, IP address, location for delivery)

3. How We Use Information

We process data under the Data Protection Act, 2012 (Act 843) on the basis of:

• Consent (when you sign up or opt-in)
• Contractual necessity (to fulfill your orders)
• Legal obligation (compliance with regulators)
• Legitimate interest (improving our logistics, fraud prevention)

4. Data Sharing

We do not sell your data. We may share with:

• Delivery/logistics partners for order fulfillment
• Payment providers for transactions
• Regulators or law enforcement, when legally required

5. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal data from minors. Parents/guardians should contact us if a minor’s data has been collected.

6. International Users

Currently, data is stored and processed in Ghana. If we expand, international data transfers will comply with applicable laws.

7. Data Security

We use encryption, access controls, and secure servers to protect your information.

8. Data Retention

We retain data only as long as necessary for business or legal purposes.

9. Your Rights

• Access, correct, or delete your data
• Withdraw consent at any time
• File a complaint with the Data Protection Commission of Ghana

10. Dispute Resolution

Privacy disputes may be raised with Bibinii Farms first. If unresolved, you may escalate to the Data Protection Commission of Ghana.

11. Contact

For privacy inquiries, contact: info@bibiniifarms.com